Platform Support Engineer - Enterprise Infrastructure & High Availability

Join Total Information Management Corp. as a Platform Support Engineer and play a pivotal role in maintaining and optimizing our enterprise infrastructure platforms. Based in the vibrant tech hub of Bali, Indonesia, you will ensure seamless system operations and high availability for our clients. This is your chance to work with cutting-edge technologies and contribute to a dynamic, innovative company.

In this role, you will be responsible for monitoring, troubleshooting, and resolving issues related to our enterprise infrastructure platforms. You will work closely with cross-functional teams to ensure that our systems are running smoothly and efficiently. With your expertise in high availability, you will help us maintain uptime and reliability for our clients.

At Total Information Management Corp., we are committed to fostering a culture of continuous learning and development. We offer competitive salaries, comprehensive benefits, and opportunities for professional growth. Join us and be part of a team that is dedicated to excellence and innovation.

📋 Tanggung Jawab Pekerjaan

• Monitor and maintain enterprise infrastructure platforms, ensuring high availability and performance.
• Troubleshoot and resolve system issues, providing timely and effective solutions.
• Work with cross-functional teams to ensure seamless system operations.
• Implement and manage security protocols to protect our enterprise infrastructure.
• Conduct regular system audits and performance reviews.
• Stay up-to-date with the latest industry trends and technologies.
• Provide technical support and guidance to internal teams.
• Collaborate with vendors and third-party service providers to ensure optimal system performance.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Minimum of 5 years of experience in platform support engineering, with a focus on enterprise infrastructure and high availability.
• Proficient in using enterprise infrastructure platforms such as VMware, Microsoft Azure, or AWS.
• Strong knowledge of scripting languages such as Python, Bash, or PowerShell.
• Certifications such as AWS Certified Solutions Architect, Microsoft Certified: Azure Solutions Architect Expert, or VMware Certified Professional (VCP) are a plus.
• Excellent problem-solving and analytical skills.
• Strong communication and teamwork abilities.
• Ability to work in a fast-paced, dynamic environment.

🛠️ Keahlian

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